Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

  • 1 reply
  • 0 have this problem
  • Last reply by Paul

danasilver
danasilver
more options

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand from Mozilla staff that there has been an issue with the Firefox Sync service that has now been resolved and you should be able to sync successfully very soon. We are sorry for any inconvenience caused.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.