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THUNDERBIRD THINKS THIS EMAIL IS JUNK

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by david

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When Thunderbird suspects an email is junk, I receive the above message in a yellow banner. However, I cannot figure out how to tell the system it is junk. I do not see any option except to click this is not junk. I have tried online searches but cannot find the answer. Thanks for any help

When Thunderbird suspects an email is junk, I receive the above message in a yellow banner. However, I cannot figure out how to tell the system it is junk. I do not see any option except to click this is not junk. I have tried online searches but cannot find the answer. Thanks for any help
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I believe the confusion here is that Thunderbird has already marked it 'junk'; the yellow bar notice is advising you of that and allowing you to click 'not junk' if you disagree. That is why the Junk button is greyed out - it's junk.

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There is a small menu bar at top of displayed message with several buttons: one of them is 'junk.

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Thank you for responding. That bar you are referring to is above the yellow warning but the JUNK tag is always grayed out

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Chosen Solution

I believe the confusion here is that Thunderbird has already marked it 'junk'; the yellow bar notice is advising you of that and allowing you to click 'not junk' if you disagree. That is why the Junk button is greyed out - it's junk.

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Thank you David! That totally makes sense! I know understand how Tunderbird is handling junk mail! Steve

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Funny. You had me also in circles there for a minute or two... :)

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