Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks: Can't Manually Back Up, Won't Automatically Back Up, Disappearing After Crash or Restart

  • No replies
  • 0 have this problem
  • 1 view
michaelaccountsly
michaelaccountsly
more options

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1.

When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything seems to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1. When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything '''seems ''' to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.