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Thunderbird Emails Not Showing Up

  • 10 replies
  • 1 has this problem
  • 2 views
  • Last reply by Kyle Morgan

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Hi,

Just installed Windows 11.

Now, none of my email accounts (all Gmail) are showing up in any of the folders. I have deleted the 'global-message-do.SQLite' and *.msf' files and restarted, still to no avail.

Not that I expected much, but a reinstall of Thunderbird, didnt help either. I dont think removing the accounts and reconnecting will do anything either. I can see the emails downloading again, and new emails are coming in, but I can not see the new or old emails.

Any ideas?

Cheers.

Hi, Just installed Windows 11. Now, none of my email accounts (all Gmail) are showing up in any of the folders. I have deleted the 'global-message-do.SQLite' and *.msf' files and restarted, still to no avail. Not that I expected much, but a reinstall of Thunderbird, didnt help either. I dont think removing the accounts and reconnecting will do anything either. I can see the emails downloading again, and new emails are coming in, but I can not see the new or old emails. Any ideas? Cheers.

Chosen solution

Update: Windows laptop with Thunderbird mail now also fine. Thunderbird asked to restart to apply an update, and voila, solved. Not sure what it was or why, but finally fixed.

Cheers again all.

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Oh, and I have also checked threads and filters.

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Update: I have just found that this is also occurring to thunderbird on my mac, so it is not limited to windows.

Any ideas?

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Exit Thunderbird Access Firewall - which may be part of Windows Defender or controlled by another Anti-Virus Is Thunderbird set up as an allowed program? Please make sure Thunderbird is set up as an allowed program.

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Do you see all the mail accounts and folders listed in the Folder Pane ?

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Please check to see if you have Unified folders enabled - suggest you disable it and use 'All' in order to check all is there.

View > Folders > 'All'

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Hi Toad-Hall

Thanks for the assistance.

I have made sure Thunderbird as access through the firewall and all folders is checked.

Still nothing. I can see that the emails are downloading and the folders are updated, but still cant see that actual emails in the folders.

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> I can see that the emails are downloading and the folders are updated, but still cant see that actual emails in the folders.

So I presume all looks ok in the Folder Pane, but not in 'Message List'. In Message List do you see the column headers ? eg: Starred, From, Subject, Date etc It would help if you could post an image.

In the 'Local Folders' mail account, select a folder - do you see the column headers ?

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Please try:

  • Right click on 'Inbox' and select 'Properties'
  • click on 'Repair folder'
  • click on 'OK'
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Hi all,

Thanks for the continued help.

I have just opened Thunderbird, and it appears to have sorted itself - very odd. I havent tried anything else, the mail just appeared. It displayed a little differently, but I have changed it back to the way the mail displayed previously with the headers etc.

This is on my mac. I wont be at my windows computer for a few days, but when I get back to it, I will open up Thunderbird and see if that has magically sorted itself as well. Will let you know if there is an issue - and will provide a screeshot.

Thanks again!

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Chosen Solution

Update: Windows laptop with Thunderbird mail now also fine. Thunderbird asked to restart to apply an update, and voila, solved. Not sure what it was or why, but finally fixed.

Cheers again all.