Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Emails Not Showing Up

  • 10 replies
  • 1 has this problem
  • 82 views
  • Last reply by Kyle Morgan

more options

Hi,

Just installed Windows 11.

Now, none of my email accounts (all Gmail) are showing up in any of the folders. I have deleted the 'global-message-do.SQLite' and *.msf' files and restarted, still to no avail.

Not that I expected much, but a reinstall of Thunderbird, didnt help either. I dont think removing the accounts and reconnecting will do anything either. I can see the emails downloading again, and new emails are coming in, but I can not see the new or old emails.

Any ideas?

Cheers.

Hi, Just installed Windows 11. Now, none of my email accounts (all Gmail) are showing up in any of the folders. I have deleted the 'global-message-do.SQLite' and *.msf' files and restarted, still to no avail. Not that I expected much, but a reinstall of Thunderbird, didnt help either. I dont think removing the accounts and reconnecting will do anything either. I can see the emails downloading again, and new emails are coming in, but I can not see the new or old emails. Any ideas? Cheers.

Chosen solution

Update: Windows laptop with Thunderbird mail now also fine. Thunderbird asked to restart to apply an update, and voila, solved. Not sure what it was or why, but finally fixed.

Cheers again all.

Read this answer in context 👍 1

All Replies (10)

more options

Oh, and I have also checked threads and filters.

Helpful?

more options

Update: I have just found that this is also occurring to thunderbird on my mac, so it is not limited to windows.

Any ideas?

Helpful?

more options

Exit Thunderbird Access Firewall - which may be part of Windows Defender or controlled by another Anti-Virus Is Thunderbird set up as an allowed program? Please make sure Thunderbird is set up as an allowed program.

Helpful?

more options

Do you see all the mail accounts and folders listed in the Folder Pane ?

Helpful?

more options

Please check to see if you have Unified folders enabled - suggest you disable it and use 'All' in order to check all is there.

View > Folders > 'All'

Helpful?

more options

Hi Toad-Hall

Thanks for the assistance.

I have made sure Thunderbird as access through the firewall and all folders is checked.

Still nothing. I can see that the emails are downloading and the folders are updated, but still cant see that actual emails in the folders.

Helpful?

more options

> I can see that the emails are downloading and the folders are updated, but still cant see that actual emails in the folders.

So I presume all looks ok in the Folder Pane, but not in 'Message List'. In Message List do you see the column headers ? eg: Starred, From, Subject, Date etc It would help if you could post an image.

In the 'Local Folders' mail account, select a folder - do you see the column headers ?

Helpful?

more options

Please try:

  • Right click on 'Inbox' and select 'Properties'
  • click on 'Repair folder'
  • click on 'OK'

Helpful?

more options

Hi all,

Thanks for the continued help.

I have just opened Thunderbird, and it appears to have sorted itself - very odd. I havent tried anything else, the mail just appeared. It displayed a little differently, but I have changed it back to the way the mail displayed previously with the headers etc.

This is on my mac. I wont be at my windows computer for a few days, but when I get back to it, I will open up Thunderbird and see if that has magically sorted itself as well. Will let you know if there is an issue - and will provide a screeshot.

Thanks again!

Helpful?

more options

Chosen Solution

Update: Windows laptop with Thunderbird mail now also fine. Thunderbird asked to restart to apply an update, and voila, solved. Not sure what it was or why, but finally fixed.

Cheers again all.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.