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new thunderbird downloade last night

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  • Last reply by Wayne Mery

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Thunderbird downloaded a new version last night and important folders disappeared, WHERE ARE THEY?

Thunderbird downloaded a new version last night and important folders disappeared, WHERE ARE THEY?

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Is the folder pane and the message list pane are blank? Then the pane system did not initialize. We find so far that users have a folder that causing the problem, and the name of the folder will likely be shown in the error console. Check tools > developer > error console for errors (not warnings) about folders or panes. Please post what you find.

If only unified folders is the problem then

  1. open the troubleshooting information on the help menu.
  2. Click the show profile button
  3. Close Thunderbird
  4. Open the "mail" folder in the file manager window that opened.
  5. Delete the folder named "smart mailboxes"
  6. Restart Thunderbird.

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