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Firefox won't print. Sends an empty file to the queue.

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level6HH
level6HH
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Since probably half a year (or even longer ago) my Firefox does not print anymore. It sends a 0 byte file to the print queue. No matter if I want to print a PDF or to the real printer (as also described here https://support.mozilla.org/en-US/questions/1362068 - same problem)

I have reset the printer settings in Firefox as described here: http://mzl.la/1BAQqop. Also, I started the browser in error recovery mode and then printing does not work either.

All under Windows 11 Home (22H2 / 22621.2283 with Windows Feature Experience Pack 1000.22662.1000.0) with Firefox 117.0.1 (64-bit) - but I have had the problem for some time, i.e. even with older Firefox versions.

On my 2nd computer with Windows 11 Pro (22H2 / 22621.2134 with Windows Feature Experience Pack 1000.22659.1000.0) and with Firefox 117.0 (64-bit) I do not have this printing problem.

I have observed one more difference between the two computers: If I click on the icon of the printer queue in the systray, the Explorer with the path "...\WINDOWS\System32" is opened on the problem computer. On the 2nd computer, the printer queue opens, which can also be opened via the Windows settings. That windows settings also works on the problem computer - but not the "click on icon in systray"-way.

I also restored the legacy print dialog (www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/). This has also not solved the problem and therefore I have built this back again to the newer print dialog.

Please can someone help?

At the moment, I always have to use the Edge browser when I want to print something from a website - which is fortunately rare, but it's annoying, especially if you want to print the invoice or order confirmation when shopping online before the session has expired.

Many thanks in advance!

Since probably half a year (or even longer ago) my Firefox does not print anymore. It sends a 0 byte file to the print queue. No matter if I want to print a PDF or to the real printer (as also described here https://support.mozilla.org/en-US/questions/1362068 - same problem) I have reset the printer settings in Firefox as described here: http://mzl.la/1BAQqop. Also, I started the browser in error recovery mode and then printing does not work either. All under Windows 11 Home (22H2 / 22621.2283 with Windows Feature Experience Pack 1000.22662.1000.0) with Firefox 117.0.1 (64-bit) - but I have had the problem for some time, i.e. even with older Firefox versions. On my 2nd computer with Windows 11 Pro (22H2 / 22621.2134 with Windows Feature Experience Pack 1000.22659.1000.0) and with Firefox 117.0 (64-bit) I do not have this printing problem. I have observed one more difference between the two computers: If I click on the icon of the printer queue in the systray, the Explorer with the path "...\WINDOWS\System32" is opened on the problem computer. On the 2nd computer, the printer queue opens, which can also be opened via the Windows settings. That windows settings also works on the problem computer - but not the "click on icon in systray"-way. I also restored the legacy print dialog (www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/). This has also not solved the problem and therefore I have built this back again to the newer print dialog. Please can someone help? At the moment, I always have to use the Edge browser when I want to print something from a website - which is fortunately rare, but it's annoying, especially if you want to print the invoice or order confirmation when shopping online before the session has expired. Many thanks in advance!