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Firefox keeps crashing

  • 2 replies
  • 0 have this problem
  • 7 views
  • Last reply by cor-el

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what i tried:

  • ram is working correctly
  • disks are working correctly
  • troubleshoot mode (yes, still crashes in)
  • CPU stress test went okay
  • GPU stress test went okay
  • disabling/enabling hardware acceleration

ID:51af481c-2ffe-0c2c-7ca4-735ae1c4dc55

what i tried: * ram is working correctly * disks are working correctly * troubleshoot mode (yes, still crashes in) * CPU stress test went okay * GPU stress test went okay * disabling/enabling hardware acceleration ID:51af481c-2ffe-0c2c-7ca4-735ae1c4dc55

Modified by remzak.k

All Replies (2)

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Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

You can also try running a usb live stick using the OS and desktop of your choice and see if you have the same issues. I'm not having any issues with my Distro nor Mozilla version.

What OS? What Desktop? X11 or Wayland?


Operating System: openSUSE Tumbleweed 20230904 KDE Plasma Version: 5.27.7 KDE Frameworks Version: 5.109.0 Qt Version: 5.15.10 Kernel Version: 6.4.12-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

If a line on the about:crashes page doesn't start with "bp-", you can click this line to submit the crash report. The link will be updated and gets a "bp-" prefix if the report is submitted successfully.

  • please do not add the "bp-" prefix yourself

See also: