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Firefox app not working

  • 2 replies
  • 2 have this problem
  • 32 views
  • Last reply by Jisifus

r.cappabianca
r.cappabianca
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I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home screen is the same but with a white, not orange, background, and when I go onto a new or even old tab, it does not load anything. The update released last week helped for a couple hours, then reverted to this problem. I have tried clearing cache, etc but not to avail.

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home screen is the same but with a white, not orange, background, and when I go onto a new or even old tab, it does not load anything. The update released last week helped for a couple hours, then reverted to this problem. I have tried clearing cache, etc but not to avail.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Please can you type about:support in the address bar and using the "Copy text to clipboard" option at the top of the screen (may be very small), then paste the contents of that page in a reply to this thread.

Jisifus
Jisifus
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Hey there, do you use ublock origin?