Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email failure

  • 4 replies
  • 0 have this problem
  • 12 views
  • Last reply by Wisewiz

more options

I need to save an email format like this: "John Doe" <johndoe@provider.com>. Thunderbird is dropping the parenthesis around the name "John Doe,"and because of that the email that I send is not getting through. This is not to say that I will except email only in this format. But right now I cannot be assured that my emails are getting through.

I need to save an email format like this: "John Doe" <johndoe@provider.com>. Thunderbird is dropping the parenthesis around the name "John Doe,"and because of that the email that I send is not getting through. This is not to say that I will except email only in this format. But right now I cannot be assured that my emails are getting through.

All Replies (4)

more options

Just a thought: there is no assurance that emails returned to you will retain those characters.

more options

Just another thought, in addition to david's: In your address, there's a lot of fluff that reminds me of my old email client, Eudora. Try weeding it: "John Doe" <johndoe@provider.com> becomes johndoe@provider.com with neither repetition nor quotation marks, nor angle brackets. See whether this form clears and goes through without those characters and redundancies.

Modified by Wisewiz

more options

If I just entered:

johndoe@provider.com

My ability to find an individual would become complex because some people email's have no relation to their name. For example:

"John Spritzer" <the21st. spritzguy@provider.com>

You're right about Eudora. A security issue killed it about a nine months ago. We lost one of the foundational programs of the internet. Sad.

more options

Point well taken. I'd certainly try John Doe <johndoe@provider.com> without the quotes, and see whether that went. Yes, Eudora was one of the greats in the (IIRC) 90s and early 20s, but when she began to be an abandoned orphan, I finally had to say goodbye to her. I probably installed at least six copies of the last original available version (with payment instructions in it, as I recall, but no one to pay to) on different PCs, and I hated to see her go. Sad, indeed.

Dan