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Thunderbird

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  • Last reply by James

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I made a donation without realising that my Imac is outdated and I cannot use Thunderbird. My operating system is OSX 10.11.6. Am I able to get a refund or is there another version that I can use?

I made a donation without realising that my Imac is outdated and I cannot use Thunderbird. My operating system is OSX 10.11.6. Am I able to get a refund or is there another version that I can use?

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Well, it is considered a donation, not a purchase. However, you can pursue a refund at this URL: https://give.thunderbird.net/en-US/help/ Thank you for your original intent.

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TB 45 will run on OS X 10.11:

https://support.mozilla.org/en-US/kb/thunderbird-osx

but it might not support the requirements of your mail provider (security, authentication etc.).

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Actually the old Thunderbird 78.14.0 was the last to still support the old EOL macOS 10.9, 10.11, 10.11 as later Thunderbird Releases has required macOS 10.12 or later.

https://www.thunderbird.net/thunderbird/78.14.0/releasenotes/

Thunderbird 78.14.0.dmg https://archive.mozilla.org/pub/thunderbird/releases/78.14.0/mac/en-US/ https://archive.mozilla.org/pub/thunderbird/releases/78.14.0/mac/


for Firefox the last version to still support the old EOL macOS 10.9, 10.11, 10.11 was 78.15.0esr.

Modified by James