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Account creation won't finish

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by david

awestrikernova
awestrikernova
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Hello,

I'm trying to set up an iCloud Mail account in Thunderbird, and the account setup won't finish. I've filled in all the information, and clicked Done, and it comes back with "Password OK"... but then nothing happens. The account doesn't appear on the Inbox screen, and the Account Setup screen stays exactly where it is, except with the "Done" button disabled. The only apparent options I have are "Cancel" and close the tab, which have both resulted in the setup being cancelled.

What's happening, and what can I do to push this towards a proper conclusion?

Hello, I'm trying to set up an iCloud Mail account in Thunderbird, and the account setup won't ''finish''. I've filled in all the information, and clicked Done, and it comes back with "Password OK"... but then nothing happens. The account doesn't appear on the Inbox screen, and the Account Setup screen stays exactly where it is, except with the "Done" button disabled. The only apparent options I have are "Cancel" and close the tab, which have both resulted in the setup being cancelled. What's happening, and what can I do to push this towards a proper conclusion?

All Replies (1)

david
david
  • Top 10 Contributor
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A suggestion: I have frequently found that this works: - cancel the attempted account creation - exit and restart THunderbird - create the account but do not enter password - that has worked for many persons posting that issue here.