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hi / my computer failed /I replaced my motherboard / all went well /but when I started Windows it removed my PIN

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  • Last reply by david

american2020
american2020
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I got the PIN reset and when I boot windows it refuses to load giving me message we cannot load your account I removed hard drive got adaptor and can get my files on other puter I want to recover my thunderbird emails and attachments

can you tell me what folders to remove to new computer and how to recover them?

thanks

I got the PIN reset and when I boot windows it refuses to load giving me message we cannot load your account I removed hard drive got adaptor and can get my files on other puter I want to recover my thunderbird emails and attachments can you tell me what folders to remove to new computer and how to recover them? thanks

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david
david
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On old computer, look for this file: profiles.ini. It will be at what was c:\users\<yourID>\appdata\roaming\thunderbird. View it with any simple text editor and it will have a PATH statement that points to the profile folder. Copy that folder to a USB or otherwise make available. On new PC, start thunderbird, ignore the prompt for new email id, click 'home' tab, select the 'import' button and select the option to import profile from another machine. If your saved profile is intact, all should go smoothly.