Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password and recovery key issues

  • No replies
  • 0 have this problem
  • 2 views
more options

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.