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XMPP Chat slow to initial encryption

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Guy Snelling
Guy Snelling
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I’m having difficulty connecting using the Thunderbird XMPP client. The issue seems kind of sporadic, sometimes, it connects normally but most of the time it hangs or takes a long time in the “initializing encryption” phase.

We have our own local internal server XMPP server. I have installed all the required certificates on Thunderbird and when chat finally connects it is stable. The problem is that most times it takes hours to connect. The display is “Connecting: Initialising encryption…” followed by "Error: Received unexpected data"

Using Spark on the same server with the same account on the same PC and network, works just fine.

I’m having difficulty connecting using the Thunderbird XMPP client. The issue seems kind of sporadic, sometimes, it connects normally but most of the time it hangs or takes a long time in the “initializing encryption” phase. We have our own local internal server XMPP server. I have installed all the required certificates on Thunderbird and when chat finally connects it is stable. The problem is that most times it takes hours to connect. The display is “Connecting: Initialising encryption…” followed by "Error: Received unexpected data" Using Spark on the same server with the same account on the same PC and network, works just fine.