Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

suspicious avitivity on my account.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Paul

more options

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if my network is safe to use again?

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if my network is safe to use again?

All Replies (2)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Helpful?

more options

Hi

I do not think that this is an issue with Firefox for Android but sounds like something that your internet service provider should be able to help you with.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.