Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does Weather Underground flash on the site and then automatically jumps to a blank scree?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

I've been trying to open Weather Underground with Firefox using my new Macbook Pro (Monterey 12.3.1). The site pops up momentarily and then automatically jumps to a blank white screen. I could open it with Firefox on my old Macbook air and never had this problem. Any advice would be greatly appreciated.

Thanks, Gary

I've been trying to open Weather Underground with Firefox using my new Macbook Pro (Monterey 12.3.1). The site pops up momentarily and then automatically jumps to a blank white screen. I could open it with Firefox on my old Macbook air and never had this problem. Any advice would be greatly appreciated. Thanks, Gary

All Replies (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.