Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XML Parsing Error: No root element found

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Paul

more options

I woke up today with the message: XML Parsing Error: No root element found. There have been other questions about this which have been resolved by uninstalling Firefox and reinstalling an older version. How do I do that when I cannot connect to the internet? Sorry, not a computer wiz.

Thank you for any help you can offer. I have a Samsung 8 running Firefox Focus. Este

I woke up today with the message: XML Parsing Error: No root element found. There have been other questions about this which have been resolved by uninstalling Firefox and reinstalling an older version. How do I do that when I cannot connect to the internet? Sorry, not a computer wiz. Thank you for any help you can offer. I have a Samsung 8 running Firefox Focus. Este

All Replies (1)

more options

Hi

What is the version number of Firefox Focus for Android that you have installed on your device?