Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

collections

Kirsten replied
Kirsten

I've bought a new phone and when I've opened Firefox none of my saved collections exist! How do I retrieve them? Regards Kirsten

I've bought a new phone and when I've opened Firefox none of my saved collections exist! How do I retrieve them? Regards Kirsten

All Replies (2)

Chosen Solution

Hi Kirsten.

You will need to set up your Collections again on your new device.

That's not very good news. It won't be possible for me to remember them all. Why done they link through to my computer and then to any new phone?