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403 ERROR trying to access https://donate.mozilla.org/help
Hello Using Firefox-ESR, when attempting (multiple times) to access https://donate.mozilla.org/help I receive:
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Thank you in advance for any assistance you can provide.
All Replies (2)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version