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App instantly crashes/freezes

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Kiki

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When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing.

This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things.

I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3

And i cant even close any because its completely unresponsive…

When i open the app, it immediately becomes unresponsive and refuses to load. When i switch out and back in, it acts like im opening it for the first time, which leads me to believe its crashing. This only happened recently, so it must've been an update (either ios or the app, i cant be sure on the timeline) that broke things. I do have a bajillion tabs open, but thats never been a problem before - i use firefox solely for browsing AO3 And i cant even close any because its completely unresponsive…

All Replies (1)

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Hi mini-squatch, we have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!