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Finding a missing folder

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One of my email folders has gone missing. When I search for messages in it it finds them but says that the account is none, rather than one of the three existing accounts. I have looked at the profiles and it isn't there. I have tried searching for a file that it might be and can't find anything. How do I find and restore the folder?

One of my email folders has gone missing. When I search for messages in it it finds them but says that the account is none, rather than one of the three existing accounts. I have looked at the profiles and it isn't there. I have tried searching for a file that it might be and can't find anything. How do I find and restore the folder?

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Problem solved. I found it, hiding in the TB interface.