Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account has been locked saying that the verification mail was returned

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

vjaykmr
vjaykmr

My lockwise account (vjaykmr_k@yahoo.com) is locked mentioning that a confirmation email was returned. 

 The confirmation email we sent to vjaykmr_k@yahoo.com was returned and we’ve locked your account to protect your Firefox data.

My email is active and I do not recall receiving any confirmation email from Firefox. How can I unlock my account? I also did not activate 2 factor authentication but it is asking for verification code.

Thanks,

My lockwise account (vjaykmr_k@yahoo.com) is locked mentioning that a confirmation email was returned. ''The confirmation email we sent to vjaykmr_k@yahoo.com was returned and we’ve locked your account to protect your Firefox data.'' My email is active and I do not recall receiving any confirmation email from Firefox. How can I unlock my account? I also did not activate 2 factor authentication but it is asking for verification code. Thanks,

All Replies (1)

cor-el
cor-el
  • Moderator

See: