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Windows user group policies no longer applied

Michail Pappas
Michail Pappas
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On our Window Server 2019 AD we had deployed a large number of Firefox (non-ESR) installations. To ease administration, we had also utilized the Mozilla provided admx templates to tune these installations. As an example, we had had a policy to enable and display the support menu (under "Help") to a support URL of our own organization.

Today, looking around on my own Firefox this support menu option was gone. Checking around other systems I see that they suffer from the same issue.

All of our Firefox-related GPOs utilise the computer portion of the GPO (specifically computer options -> Policies -> Administrative Templates -> Mozilla-Firefox) and not the user ones. Is that wrong?

On our Window Server 2019 AD we had deployed a large number of Firefox (non-ESR) installations. To ease administration, we had also utilized the Mozilla provided admx templates to tune these installations. As an example, we had had a policy to enable and display the support menu (under "Help") to a support URL of our own organization. Today, looking around on my own Firefox this support menu option was gone. Checking around other systems I see that they suffer from the same issue. All of our Firefox-related GPOs utilise the computer portion of the GPO (specifically computer options -> Policies -> Administrative Templates -> Mozilla-Firefox) and not the user ones. Is that wrong?

All Replies (2)

Mike Kaply
Mike Kaply
  • Moderator
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No, that should work fine. Do you see the entries in the registry on the machines?

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox

What do you see when you go to about:policies?

Michail Pappas
Michail Pappas Question owner
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Will have to recheck on Monday. What seemed to resolve the issue is to make this a user GPO (was a computer GPO previously). Now the help menu seems to stick there.