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Send no longer working after upgrade - error consol log

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

john664
john664
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The send button does not work in Thunderbird anymore. I've configured the outgoing smtp server, etc. I've reinstalled Thunderbird. I've started in safe mode. No luck.

The last three red messages in the error console are:

Invalid or corrupted PDF file. PDF.js v2.11.22 (build: 4ad5c5d52) Message: Invalid PDF structure. viewer.js:1169:15

Uncaught (in promise) Object { message: "Invalid PDF structure.", name: "InvalidPDFException", stack: "BaseExceptionClosure@resource://pdf.js/build/pdf.js:984:29\n__webpack_modules__<@resource://pdf.js/build/pdf.js:987:2\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:11282:41\n__webpack_modules__<@resource://pdf.js/build/pdf.js:56:32\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:11282:41\n@resource://pdf.js/build/pdf.js:11509:41\n@resource://pdf.js/build/pdf.js:11530:3\n@resource://pdf.js/build/pdf.js:11533:12\nwebpackUniversalModuleDefinition@resource://pdf.js/build/pdf.js:31:50\n@resource://pdf.js/build/pdf.js:32:3\n" }

1634584674549 Toolkit.Telemetry ERROR TelemetryStorage::_purgeOldPings - Unable to remove C:\Users\John\Documents\Thunderbird\datareporting\archived\2021-08: Win error 5 during operation removeEmptyDir on file C:\Users\John\Documents\Thunderbird\datareporting\archived\2021-08 (Access is denied.

)((unknown module)) No traceback available

The send button does not work in Thunderbird anymore. I've configured the outgoing smtp server, etc. I've reinstalled Thunderbird. I've started in safe mode. No luck. The last three red messages in the error console are: Invalid or corrupted PDF file. PDF.js v2.11.22 (build: 4ad5c5d52) Message: Invalid PDF structure. viewer.js:1169:15 Uncaught (in promise) Object { message: "Invalid PDF structure.", name: "InvalidPDFException", stack: "BaseExceptionClosure@resource://pdf.js/build/pdf.js:984:29\n__webpack_modules__<@resource://pdf.js/build/pdf.js:987:2\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:11282:41\n__webpack_modules__<@resource://pdf.js/build/pdf.js:56:32\n__w_pdfjs_require__@resource://pdf.js/build/pdf.js:11282:41\n@resource://pdf.js/build/pdf.js:11509:41\n@resource://pdf.js/build/pdf.js:11530:3\n@resource://pdf.js/build/pdf.js:11533:12\nwebpackUniversalModuleDefinition@resource://pdf.js/build/pdf.js:31:50\n@resource://pdf.js/build/pdf.js:32:3\n" } 1634584674549 Toolkit.Telemetry ERROR TelemetryStorage::_purgeOldPings - Unable to remove C:\Users\John\Documents\Thunderbird\datareporting\archived\2021-08: Win error 5 during operation removeEmptyDir on file C:\Users\John\Documents\Thunderbird\datareporting\archived\2021-08 (Access is denied. )((unknown module)) No traceback available

All Replies (1)

Matt
Matt
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How about you just log the send process and we can go from there. https://thunderbirdtweaks.blogspot.com/2021/10/logging-mail-sending-in-thunderbird.html