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Pages doesn't open, there is XML Parcing Error

  • 9 replies
  • 2 have this problem
  • 44 views
  • Last reply by osigotx

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After update to 90.1.3 version Firefox can not open web pages. It's shown the error in each page (even in addons page.

" XML Parsing Error: no root element found Location: Chrome://geckoview/content/geckoview.xhtml Line Number 1, Column 1:

^ " I don't know why it's referring to chrome, but this text appeared in each page.

Accurate application version data: 90.1.3 (Build #2015824995) AC: 90.0.15, ef1436afb0 GV: 90.0.3-20210729144040 AS: 77.0.2

Thursday 7/29 @ 8:03 PM

Device data: Meizu M6Note Android 7.1.2

After update to 90.1.3 version Firefox can not open web pages. It's shown the error in each page (even in addons page. " '''XML Parsing Error: no root element found Location:''' '''Chrome://geckoview/content/geckoview.xhtml''' '''Line Number 1, Column 1:''' '''^''' " I don't know why it's referring to chrome, but this text appeared in each page. '''Accurate application version data:''' 90.1.3 (Build #2015824995) AC: 90.0.15, ef1436afb0 GV: 90.0.3-20210729144040 AS: 77.0.2 Thursday 7/29 @ 8:03 PM '''Device data:''' Meizu M6Note Android 7.1.2
Attached screenshots

Modified by osigotx

Chosen solution

Seburo said

Unless you have them synced to another copy of Firefox on your device or a desktop, bookmarks and tabs would be lost on reinstall. Please can you try the Beta version from the Google Play store?

I solved the problem by updating the application to an old version - installed apk of 91.1.0 (Build # 2015826185). For some reason, the installation didn't work at first, but now everything worked out (the phone is old, no wonder there are glitches).

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Accurate application version data: 90.1.3 (Build #2015824995) AC: 90.0.15, ef1436afb0 GV: 90.0.3-20210729144040 AS: 77.0.2

Thursday 7/29 @ 8:03 PM

Device data: Meizu M6Note Android 7.1.2

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Hi

Do you have an example of a page that you are trying to open?

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Seburo said

Hi Do you have an example of a page that you are trying to open?

I pinned a picture with error (in my first message). For example i tried to open google.com, btw this error happens in any page, that you try to open.

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Do you have any add-ons installed?

Do you use any security apps on your Android device?

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Seburo said

Do you have any add-ons installed? Do you use any security apps on your Android device?

Yes, I have add-ons, but they were there even before I updated the application and everything was fine. By the way, I think they don't work already, since the page in which the add-ons should be also shows the same error.

I only use VPN, but I've also used it before. Anyway, the first thing I tried was turning it off (although judging by error, these are unrelated things)

I tried to google this error but it seems my case is nowhere to be found.

By the way, other browsers work fine, like Chrome and, more importantly, Firefox Focus.

Also i have a question: If I reinstall the app, are my tabs would be saved in the cloud or deleted without a trace?

Modified by osigotx

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Unless you have them synced to another copy of Firefox on your device or a desktop, bookmarks and tabs would be lost on reinstall.

Please can you try the Beta version from the Google Play store?

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Chosen Solution

Seburo said

Unless you have them synced to another copy of Firefox on your device or a desktop, bookmarks and tabs would be lost on reinstall. Please can you try the Beta version from the Google Play store?

I solved the problem by updating the application to an old version - installed apk of 91.1.0 (Build # 2015826185). For some reason, the installation didn't work at first, but now everything worked out (the phone is old, no wonder there are glitches).

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Hi

To confirm, is it all working okay now..?

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Seburo said

Hi To confirm, is it all working okay now..?

Yes. Thanks for trying to help me, I really appreciate it.