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Phone log in

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  • 1 has this problem
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  • Last reply by Paul

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We are trying to log in on a phone. When we request an authorization code, it emails a code to use. When we enter it on the phone it says"invalid authorization code". We have tried multiple times yesterday and today.

Please help.

Twyla Smith .......@aol.com phone ...-...-....


edited email and phone# from public and search.spam bots view as this is a public community forum.

We are trying to log in on a phone. When we request an authorization code, it emails a code to use. When we enter it on the phone it says"invalid authorization code". We have tried multiple times yesterday and today. Please help. Twyla Smith .......@aol.com phone ...-...-.... edited email and phone# from public and search.spam bots view as this is a public community forum.

Modified by James (doing minimal support)

All Replies (1)

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Hi

Please can you try just once an wait for the email to come through? There may be a short delay, but if you try multiple times you requests and the codes may overlap.