Hi there, thank you for reaching out on the forum, I am sorry that you are having this issue! Mozilla VPN is a standalone app that you need to download on any device you want to protect. You can download the VPN directly from vpn.mozilla.org. There, you will be further prompted to log in to your Firefox account. Once you have downloaded the client, the installer should guide you through the remaining steps. Once you've installed the application, open the client (by searching for Mozilla VPN on your device), flip the switch to "On", and you're good to go! It will cover any internet activity on the device while the VPN is on, including your browsing activity. Mozilla VPN is currently only compatible with the following devices on these operating systems and versions: Windows 10 (64-bit only) macOS (10.14 and higher) Android (version 8 and above) iOS (12.0 and above) Linux: Ubuntu 18.04 LTS (Bionic Beaver) Ubuntu 20.04 LTS (Focal Fossa) Ubuntu 21.04 (Hirsute Hippo) Here is also a post on how to download it on each individual device: https://support.mozilla.org/en-US/kb/how-download-mozilla-vpn-your-desktop-or-mobile#search If you are having issues with the VPN login we might need some additional information from you: - what device and operating system are you using? - do you see an error code when trying to login?