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Forever Waiting for sign in and subscription confirmation on Windows 10

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Hi,

I have difficulties login onto Mozilla VPN on Windows 10, after sign in on browser, it's just forever waiting for sign in and subscription confirmation.

Please help.

Thanks.

Hi, I have difficulties login onto Mozilla VPN on Windows 10, after sign in on browser, it's just forever waiting for sign in and subscription confirmation. Please help. Thanks.
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Chosen solution

Is Firefox your default browser? I had my default as Brave browser and tried logging in with the same issue happening to me. Then I switched my default to Firefox, and the VPN sign-in worked fine.

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Chosen Solution

Is Firefox your default browser? I had my default as Brave browser and tried logging in with the same issue happening to me. Then I switched my default to Firefox, and the VPN sign-in worked fine.

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Oh yeah, works with Ms Edge, Firefox but not Brave browser.

Thanks

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I'm having the same problem. I checked and my default browser IS Firefox. I get this image for a minute or so then it closes the app and disappears. I'm tired of Nord VPN being buggy. And I love and support FireFox so no brainer right? This sucks though. It says I have sign in success, but then I get the goldfish ring of no return. Any help would be much appreciated. I signed up and paid for a year.