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getting error: connecting with server whatsapp failed

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Peter

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Everytime when I start Thunderbird I got the message:

connecting with server whatsapp failed

Can't find anything about this on Google or Thunderbird help. Anyone a solution?

Peter

Chosen solution

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.
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Chosen Solution

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.

Helpful?

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Discovered in the Troubleshoot information that there was a service with the name of whatsapp instead of the real mailserver. Problem solved.

Helpful?

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