I forgot password and my laptop logged account firefox was interrupted. I can't create recovery key. So I reset my password. What should I do to get my data now?
All Replies (5)
If you reset your password any data in transit in Firefox Sync will be erased.
Do you still have the data in another copy of Firefox?
No. I only logged in laptop. Unfortunately, It was corrupted and all data were lost. I have yet to generate recovery key.
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
Thank you. I will not use Firefox anymore.
Thank you for your feedback.