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Getting Sign in loop

billmacpherson
billmacpherson
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Just subscribed. VPN works great on mobile but get frustrating loop on Windows 10 Desktop. WAITING FOR SIGN IN AND SUBSCRIPTION CONFIRMATION LOOP...cancel..goes to GET STARTED....sign in...then back to set up your subscription and credit card info. i have seen issue in posts with no resolution. Thanks

Just subscribed. VPN works great on mobile but get frustrating loop on Windows 10 Desktop. WAITING FOR SIGN IN AND SUBSCRIPTION CONFIRMATION LOOP...cancel..goes to GET STARTED....sign in...then back to set up your subscription and credit card info. i have seen issue in posts with no resolution. Thanks

All Replies (1)

user3720726
user3720726
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Hi there! Thank you for reaching out, let´s try the following: 1) Please set up Firefox as your default browser 2) Clear cookies & cache 3) Enable pop-up blockers 4) de-install and re-install the VPN

Please let us know, if it helped!