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Lockwise on iOS requires me to sign-in regularly

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Steve

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I have been using Lockwise on 2x iOS devices for several years. Recently I am finding it forgets my account, requiring me to sign in to my Firefox account using my email address, password and 2FA authentication code, rather than just my fingerprint (iPad) or passcode (iPhone). This is occurring with increasing frequency, to the point of it being almost daily now.

One device is iOS 14.4.1 and the other is iOS 14.5 Public Beta. No issues with either device other than this. Can anyone suggest how I can assist figuring out why this happens?

I have been using Lockwise on 2x iOS devices for several years. Recently I am finding it forgets my account, requiring me to sign in to my Firefox account using my email address, password and 2FA authentication code, rather than just my fingerprint (iPad) or passcode (iPhone). This is occurring with increasing frequency, to the point of it being almost daily now. One device is iOS 14.4.1 and the other is iOS 14.5 Public Beta. No issues with either device other than this. Can anyone suggest how I can assist figuring out why this happens?

All Replies (2)

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Same problem - iOS 14.6

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Yep, here too iOS 14.7.1. Very annoying.