Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla VPN keeps turning itself off on my iphone

X-Bit Ops
X-Bit Ops
more options

As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but still a no go. I've also tried a few different VPN locations. Any idea? Thanks all.

As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but still a no go. I've also tried a few different VPN locations. Any idea? Thanks all.

All Replies (1)

Gustavo Aguilera
Gustavo Aguilera
  • Moderator
more options

Hello,

We've received a lot of reports about the VPN on iOS randomly losing connection after the last update. Our engineering team currently is investigating the issue so we can resolve it asap.

Please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with the resolution of this problem.

Best regards,