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2 accounts within Thunderbird

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  • 1 has this problem
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  • Last reply by Toad-Hall

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Hi everybody, I have just installed Thunderbird on a PC. There are 2 accounts linked to the same user name, P***@lock******** and S***** @lock******** Both accounts appear to work correctly ...BUT .. any incoming email goes to BOTH accounts, how do I stop this please ? I have "inbox for this account" ticked. What else do I need to do please. Best regards to all, Martin.

Hi everybody, I have just installed Thunderbird on a PC. There are 2 accounts linked to the same user name, P***@lock******** and S***** @lock******** Both accounts appear to work correctly ...BUT .. any incoming email goes to BOTH accounts, how do I stop this please ? I have "inbox for this account" ticked. What else do I need to do please. Best regards to all, Martin.

Chosen solution

It is in the webmail account, which is accessed via a browser. https://www.plus.net/member-centre/login

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probably remove the setting on the web mail for one account o collect mail to the other address, or forward it to the other. That is the usual cause of duplicate mail appearing.

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Hi Matt, thanks for oyur reply. Is the setting you refer to on Thunderbird, or on the Email server setting, in this case Plusnet. I did have Thunderbird installed on this PC some time ago, then I had UNIFIED ticked. I do wonder if these is a registry setting wrong somewhere that has retained that option.

Best regards, Martin.

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Chosen Solution

It is in the webmail account, which is accessed via a browser. https://www.plus.net/member-centre/login