Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Woolworths log in on Firefox IPad Air

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by gumtree

gumtree
gumtree
more options

I have a new iPad Air. When I try to log in to Woolworths online using Firefox, my log in username and password details appear in the log in fields because I have saved them but text requesting username and password from the website are still there underneath. When I try to log in, the website thinks that I have not put my username and password in. If I delete the last character of both username and password and replace it with the same character, it works and I can log in. I do not have this problem with Firefox on my MacBook Air. How can this be fixed?

I have a new iPad Air. When I try to log in to Woolworths online using Firefox, my log in username and password details appear in the log in fields because I have saved them but text requesting username and password from the website are still there underneath. When I try to log in, the website thinks that I have not put my username and password in. If I delete the last character of both username and password and replace it with the same character, it works and I can log in. I do not have this problem with Firefox on my MacBook Air. How can this be fixed?

All Replies (2)

OBW47
OBW47
more options

Interesting. I've seen cases in the past where a "ghost" character may slip into a field. Try this.

1. Tap on the three hoizontal bars in the upper right 2. Tap Settings 3. Select Logins & Passwords 4. Locate the Woolworths info and select it 5. Tap Edit 6. Delete your username and pasword and reenter 7. Tap Done

gumtree
gumtree Question owner
more options

OBW47. Thank you for your suggestion. After I did what you suggested, I also restarted the iPad just in case that helped too. However, it did not work. I have gone to Google Chrome and I have no problem so I will just use that. I guess it must be a problem with Firefox on mobile IOS. Thank you for your help.