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Firefox not downloading newspaper

  • 9 replies
  • 1 has this problem
  • 67 views
  • Last reply by Seburo

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A couple of weeks ago Firefox stopped downloading my daily paper. Today, I uninstalled Firefox & reinstalled it from the Google play store. It still won't d/l . The circles go around as if d/l'ing but it doesn't doit. I am using my Samsung Galaxy Tab S4. I prefer using the Firefox browser rather than Chrome because Firefox is faster and is my default browser. Can anyone help? Thank you.

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No problem, glad we could help.

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Hi

What type of file are you trying to download?

Do you have a link to the file that you can share?

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It's a pdf file since I have the option to open the file using Adobe Acrobat reader. I took screenshots but can only upload one at a time. Hope they will help you "see" my problem.

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Due to file size, I had to crop the photo. Sorry.

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Next step.

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Next.

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Last one showing the download. There was an arrow top left on full screenshot showing the download but then I got the message saying "download failed ".

Any ideas? Thanks for any suggestions.

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Hi

This is a known issue, the fix for which you should see this coming week in an update from the Google Play store.

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Thanks! ! I'll let you know in a week or so if the issue resolves. I hope so!

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No problem, glad we could help.

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