Windows 10 Intallation Fails
Got Welcome eMail yesterday... Sun Sep 27.
MozillaVPN.msi fails with attached error message.
Heck if I can figure out where to get the right image for my Win 10 32-bit OS.
Just subscribed and got the same message. Works on my phone but don't know that I'll keep it if I can find something that will work on everything.Read this answer in context 👍 0
All Replies (3)
Sounds like you have a 32 bit system, which is unfortunate because the VPN only works on 64 bit systems at the moment. I have not heard of any plans to support 32 bit systems, but we'll see.
If you find it unusable you can contact support through accounts.firefox.com > Manage subscriptions, and clicking "Contact support" if you decide you need to cancel/get refunded.
Thank you Eve, I indeed have 32 bit Win 10 systems. I have a ticket open, looks like Firefox VPN will not work for me.... darn shame.
Just subscribed and got the same message. Works on my phone but don't know that I'll keep it if I can find something that will work on everything.