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Problem with IMAP connection with new Thunderbird 78.2.2

  • 4 replies
  • 1 has this problem
  • 58 views
  • Last reply by bosko.vukov

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I automatically upgraded to new version of Thunderbird 78.2.2 yesterday morning, and from that moment I can't login to my imap account. (I tried to connect using old version from another machine and it works.) I migrated all enigmail keys into new version (as suggested) and I can see that my old messages are decrypted properly.

Does anyone have a similar problem?

I use Connection Security: SSL/TLS and Authentication Method: Kerberos / GSSAPI

I have no idea where to look.

Regards, Bosko

All Replies (4)

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Do you also use a self-signed certificate for SSL/TLS?

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We have a separate keys server for gpg (in our company) and I think SSL keys are also created by out IT team (that could also expire at some time, I'm not sure). I can read my emails on iPad without problems or any extra steps (but without encryption because IPad doesn't have that integrated)... Since I'm using VPN (on laptop), I changed Connection Security to None, and now it can connect and get emails. The problem is somewhere in this SSL/TLS part...

Modified by bosko.vukov

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Thunderbird verifies SLL certificates... that is the query OSCP responders option in options/ Privacy and security. But the most issues with 78 have come from mail servers that have not updated to TLS V1.2 or later given 1.1 and earlier have been disallowed.

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I did some IMAP logging using some batch file containing:

set MOZ_LOG=IMAP:5,timestamp set MOZ_LOG_FILE=%APPDATA%\Thunderbird\Profiles\imap.log set NSPR_LOG_MODULES=IMAP:5,timestamp set NSPR_LOG_FILE=%APPDATA%\Thunderbird\Profiles\imap.log "%ProgramFiles(x86)%\Mozilla Thunderbird\thunderbird.exe"

after looking at the log, I can see some lines containing "clearing IMAP_CONNECTION_IS_OPEN - rv = 805a2f9e" (like return value = error code) and this block looks like:

2020-09-21 06:27:57.691000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop entering [this=16668000] 2020-09-21 06:27:57.708000 UTC - [(null) 12184: Main Thread]: I/IMAP 16668000:ourserver:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2020-09-21 06:27:57.708000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL: entering 2020-09-21 06:27:57.708000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL:imap://myaccount%40myserver@ourserver:993/select%3E/Trash: = currentUrl 2020-09-21 06:27:57.831000 UTC - [(null) 12184: IMAP]: D/IMAP ReadNextLine [stream=1DF81160 nb=0 needmore=1] 2020-09-21 06:27:57.831000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a2f9e 2020-09-21 06:27:57.831000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:TellThreadToDie: close socket connection 2020-09-21 06:27:57.831000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:CreateNewLineFromSocket: (null) 2020-09-21 06:27:57.833000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL: aborting queued urls 2020-09-21 06:27:57.833000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=16668000]

2020-09-21 06:27:58.913000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop entering [this=16668000] 2020-09-21 06:27:58.928000 UTC - [(null) 12184: Main Thread]: I/IMAP 16668000:ourserver:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2020-09-21 06:27:58.928000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL: entering 2020-09-21 06:27:58.928000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL:imap://myaccount%40myserver@ourserver:993/select%3E/INBOX: = currentUrl 2020-09-21 06:27:59.044000 UTC - [(null) 12184: IMAP]: D/IMAP ReadNextLine [stream=1EE1A2E0 nb=0 needmore=1] 2020-09-21 06:27:59.044000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a2f9e 2020-09-21 06:27:59.044000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:TellThreadToDie: close socket connection 2020-09-21 06:27:59.044000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:CreateNewLineFromSocket: (null) 2020-09-21 06:27:59.046000 UTC - [(null) 12184: IMAP]: I/IMAP 16668000:ourserver:NA:ProcessCurrentURL: aborting queued urls 2020-09-21 06:27:59.046000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=16668000]

2020-09-21 06:28:08.976000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop entering [this=179AD000] 2020-09-21 06:28:08.996000 UTC - [(null) 12184: Main Thread]: I/IMAP 179AD000:ourserver:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2020-09-21 06:28:08.996000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:ProcessCurrentURL: entering 2020-09-21 06:28:08.996000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:ProcessCurrentURL:imap://myaccount%40myserver@ourserver:993/select%3E/INBOX: = currentUrl 2020-09-21 06:28:09.116000 UTC - [(null) 12184: IMAP]: D/IMAP ReadNextLine [stream=1E444280 nb=0 needmore=1] 2020-09-21 06:28:09.116000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a2f9e 2020-09-21 06:28:09.116000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:TellThreadToDie: close socket connection 2020-09-21 06:28:09.116000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:CreateNewLineFromSocket: (null) 2020-09-21 06:28:09.117000 UTC - [(null) 12184: IMAP]: I/IMAP 179AD000:ourserver:NA:ProcessCurrentURL: aborting queued urls 2020-09-21 06:28:09.117000 UTC - [(null) 12184: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=179AD000]

Modified by bosko.vukov

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