Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Import and Export doesn't do anything

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Al
Al
more options

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.