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Unhelpful "help"

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  • 1 has this problem
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  • Last reply by Wayne Mery

jjflynn
jjflynn
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This is more a comment than a question. The problem with you guys is that you all think and speak like techies. You users aren't techies and don't understand what you are saying. If we get an answer to our question that we don't understand, there is no way to ask for clarification. Your "help" is worthless because who can look through thousand of questions to find what you want.

Instead of trying to figure out how to use the new version 78, I uninstalled it and went back to the old version. If it stops working I will look for an alternative, hopefully with "help" that is more helpful.

This is more a comment than a question. The problem with you guys is that you all think and speak like techies. You users aren't techies and don't understand what you are saying. If we get an answer to our question that we don't understand, there is no way to ask for clarification. Your "help" is worthless because who can look through thousand of questions to find what you want. Instead of trying to figure out how to use the new version 78, I uninstalled it and went back to the old version. If it stops working I will look for an alternative, hopefully with "help" that is more helpful.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
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@jjflynn

Is your question primarily about https://support.mozilla.org/en-US/questions/1299813 ?