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Potential Fraud Mozilla Thunderbird

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  • Last reply by James

noschlaak
noschlaak
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I just received a robot call from 1-206-350-xxxx claiming to be from Mozilla Thunderbird help, which if I remember correctly, is an email service that my dad uses. This was an unsolicited call from a "David" in the help department of Mozilla Thunderbird. I do not use Thunderbird so I have no idea where they obtained my phone number from. The phone number that the robot call and the over eager technician provided is the following. 1-800-836-xxxx 315-636-xxxx. If this is not a scam please disregard, but if it turns out to be, please warn others to be on guard against opening up their computers or phones to allow the criminals access to personal data. Thank you for your time.

I just received a robot call from 1-206-350-xxxx claiming to be from Mozilla Thunderbird help, which if I remember correctly, is an email service that my dad uses. This was an unsolicited call from a "David" in the help department of Mozilla Thunderbird. I do not use Thunderbird so I have no idea where they obtained my phone number from. The phone number that the robot call and the over eager technician provided is the following. 1-800-836-xxxx 315-636-xxxx. If this is not a scam please disregard, but if it turns out to be, please warn others to be on guard against opening up their computers or phones to allow the criminals access to personal data. Thank you for your time.

Modified by James

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James
James
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https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

Neither Mozilla nor the Thunderbird community (that makes Thunderbird) has the resources that would be required to have call centres to do one on one support by phone, chat or email.