Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

On the topic of two sets of synced bookmarks

  • 4 replies
  • 1 has this problem
  • Last reply by milifilou

more options

I recently went through all my bookmarks on desktop to categorize and filter them. While doing this, I noticed that none of my bookmarks are being synced to my phone. This led me to checking the synced devices list on both my phone and my desktop. The desktop says my phone is connected, while my phone states it is connected only to a different desktop to the one I did all my organizing on. I tried dis- and reconnecting my phone to get it to recognize the desktop, no dice. I downloaded another firefox app by mozilla (Why does both Firefox browser and Mozilla Firefox browser exist on the playstore?), signed in, it synced to my phone, not my intended result. This is not a confusion about the use of the Mobile folder, as my goal is to receive the bookmarks I put in the mobile folder of my desktop. I do not have over 5000 bookmarks, so that shouldnt be the issue I am currently on Windows 10 and on Android 10. Can somebody help me sync my bookmarks? (I do not care for the bookmarks on my phone, as they seem to be the same as the ones on desktop where before sorted and filtered them. They are a nuisance) Additional Information: When I went to pair the second browser, the phone stated a lost connection and a failed pairing, while my desktop congratulated me on pairing a new device.

Modified by milifilou

All Replies (4)

more options


Do you have all your bookmarks on your desktop?

Do you need any of the bookmarks that are currently on your phone?


more options

I am not sure due to the quantity of bookmarks, but I assume any bookmarks on my phone are redundant. I looked over them, and they seem to be the same ones I had on desktop before I sorted through them there. I have not added any bookmarks through mobile since then.


more options

Ok, thank you. I can walk you through how to fix this, but it will start with resetting and erasing everything in your copy of Firefox for Android.

  • Open the Android Settings app (typically a cogwheel icon)
  • Select Applications and find Firefox
  • Clear Data (this will reset the app - there is no way to recover any lost data!)

Now go to your desktop, type about:preferences#sync and select "Synchronise Now"

Wait five to ten minutes and go to Firefox on your Android device and follow prompts to enter your existing (same that you use on the desktop) Firefox Account credentials. You may be sent a verification email to your email account.

After a very short delay, you should see that your bookmarks have been synched from your desktop copy of Firefox.

I hoep this helps.


more options

Sorry for the delay, sadly, this reply didn't solve my problem. Despite my making sure the desktop version was the most recently syncronised, I still received the old bookmarks back. :/ dont know how this is happening


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.