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Adobe PDF

  • 16 replies
  • 1 has this problem
  • 6 views
  • Last reply by Seburo

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I can't download Adobe PDF attachments. Uptil a few days ago l could but I had to uninstall and reinstall firefox for android. I guess my settings have changed but I don't know what they were.

All Replies (16)

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What happens now when you hit a PDF attachment link? Does it open directly into Adobe or another PDF app? Or nothing happens?? Any luck if you long-press the link?

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I get the preview, but can't download it, I get this from Adobe

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Do you have a link to the page that you are downloading the .pdf from?

This will help us to try this here and hopefully find a solution for you.

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Hi, I've tried downloading pdf attachments on emails from 2 different sources, one gives me an error message from Adobe as the attached screenshot, the other opens a different app (Navionics for some reason!). Regards

Peter

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I don't know what mail site you're using, but let me use Outlook as an example. In Firefox on desktop, Outlook uses their own in-page previewer for PDF attachments instead of downloading the PDF to Firefox to show in the built-in viewer. If that is happening on Firefox for Android on tablets, then the PDF probably needs to be saved by the browser before it can be opened because it is a "blob" that is generated by Microsoft's viewer code.

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How do I tell firefox for android to save the PDF?

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pjwilliams35 said

How do I tell firefox for android to save the PDF?

Android might offer an option to save a file instead of opening it in a default app. I don't know whether there is such an option for PDFs or whether it would be more inconvenient than useful.

Within Firefox, often a long-press on a link provides an option to save the linked file. But if there isn't a link or it runs a script, you may be restricted to what the page offers.

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I don't know what's happened but up to 3 days ago I just clicked on the link and the attachment opened with Adobe. The only thing I can think is that I've inadvertently changed a setting in either firefox or outlook mail. Any suggestions?

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I've just tried it in Opera and the file downloads and opens o.k. so firefox must be different.

Modified by pjwilliams35

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If you long press on the link to the .pdf file you should be able to save it to your device and open it from the Downloads folder.

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Hi, when I long click on it I get three options, preview, download or save to onedrive. Up to a few days ago if I clicked on the attachment it automatically downloaded to my downloads folder and opened. Now I just get the error message.

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If you select Download, is the file saved you your downloads folder?

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They are if I click download in Opera but not with firefox. I just get the error message in the screenshot .

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Do you have a link to the file that you can share?

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Yes, can I pm you?

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If you have to, but please make sure it is a link that does not require any user credentials to access.

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