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wireless printer is listed as "offline" when Firefox VPN is on

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  • 1 has this problem
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  • Last reply by Eve

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What's the work around for this? I can use my wireless printer if VPN is turned off. When it's turned on, my printed is listed as offline.

OS: Windows 10 Printer: HP Laserjet M15

What's the work around for this? I can use my wireless printer if VPN is turned off. When it's turned on, my printed is listed as offline. OS: Windows 10 Printer: HP Laserjet M15

Chosen solution

go to settings in the VPN by clicking the gear icon on the top right, then scroll to Network Settings -> Allow Local Device access.

That should resolve it not seeing your printer.

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Chosen Solution

go to settings in the VPN by clicking the gear icon on the top right, then scroll to Network Settings -> Allow Local Device access.

That should resolve it not seeing your printer.