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Unable to see messages deleted in trash folder. It indicates I have 99 messages but can't see them.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

pseudotsuga
pseudotsuga
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This happened just recently. After I have deleted a message, sometimes by mistake, and want to retrieve it from the trash folder, the trash folder doesn't show any messages. At the bottom it indicates I have 99 messages in the folder. I have tried all I can using the Properties tab to no avail. Any help would be appreciated. Thx!

This happened just recently. After I have deleted a message, sometimes by mistake, and want to retrieve it from the trash folder, the trash folder doesn't show any messages. At the bottom it indicates I have 99 messages in the folder. I have tried all I can using the Properties tab to no avail. Any help would be appreciated. Thx!

All Replies (3)

Matt
Matt
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  • Moderator
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right click the folder, select properties and then repair.

pseudotsuga
pseudotsuga Question owner
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I tried repair at least six times to no avail.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Select the 'Trash' folder If you click in the Thread Pane area where you would expect to see the list, does an email suddenly appear in the lower Message Pane ?

If yes then you may have an invisible list. Click on the small icon located to the far right of the column headers and click on 'Restore column order' to reset it. see image as guide.