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I lost my bookmark

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  • 2 have this problem
  • 124 views
  • Last reply by Seburo

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I could not get my bookmark back after I formated my android device also I have access to my Firefox account

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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No i don't have any copy of my data ... Thank you

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I am sorry to hear that, but I hope this helps for the future.

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definitely, Thank you

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No problem, glad we could help.

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