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Firefox for Android Stuck on Crash Reporter

  • 3 replies
  • 1 has this problem
  • 21 views
  • Last reply by Paul

goodpm
goodpm
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Regular Firefox app opens to the crash reporter and there is no way to dismiss it that I've found. Tried restarting my phone and deleting app data/cache. No luck. I've also completely uninstalled the app multiple times.

Galaxy S9+ running Android Pie

What do I try next?

Regular Firefox app opens to the crash reporter and there is no way to dismiss it that I've found. Tried restarting my phone and deleting app data/cache. No luck. I've also completely uninstalled the app multiple times. Galaxy S9+ running Android Pie What do I try next?

All Replies (3)

Paul
Paul
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Hi

Is there a crash report mentioned there that starts bp- ? Can you supply the full crash ID?

goodpm
goodpm Question owner
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There is not a crash report that I can see. Is there a way I can upload a screenshot? I have 2 options: Close or Restart Firefox. Both options do the same thing, which is nothing; the crash reporter doesn't go away.

Paul
Paul
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Ok, thank you.

Have you tried Firefox Preview (available from the Google Play Store)?