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logins won't sync

Posted

I've purchased new Samsung phone synced with my firefox account everything bar logins was loaded on the new phone. Have tried deleting accounts and starting again. Manual sync and have had no success. Any ideas.

I've purchased new Samsung phone synced with my firefox account everything bar logins was loaded on the new phone. Have tried deleting accounts and starting again. Manual sync and have had no success. Any ideas.

Chosen solution

Glad to hear it, thank you for letting us know.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

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Seburo
  • Top 10 Contributor
  • Moderator
902 solutions 6707 answers

Hi

Did you have logins set to be synced through your Firefox Account?

Hi Did you have logins set to be synced through your Firefox Account?
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Question owner

Yes as history, bookmarks and open tabs were synced

Yes as history, bookmarks and open tabs were synced
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Seburo
  • Top 10 Contributor
  • Moderator
902 solutions 6707 answers

Helpful Reply

Hi

That would not include login credentials. If these are not selected, they will not be available on the other device to use.

Hi That would not include login credentials. If these are not selected, they will not be available on the other device to use.
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Question owner

Thanks got it solved now

Thanks got it solved now
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Seburo
  • Top 10 Contributor
  • Moderator
902 solutions 6707 answers

Chosen Solution

Glad to hear it, thank you for letting us know.

Glad to hear it, thank you for letting us know.
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