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My IMAP server changed dns names. Server name updated and looks right, but Thunderbird is still trying to use the old server.

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  • Last reply by KevinC

KevinC
KevinC

My IMAP server has changed from mail.abc.mysever.com to mail.def.myserver.com. It has simply moved to a different subnet.

As expected, I updated the server name to mail.def.myserver.com under the account server settings and restarted Thunderbird.

When I try an open the mail folder, I'm getting "Could not connect to mail.abc.myserver.com".

Is there a connection cache somewhere that needs to be deleted?

My IMAP server has changed from mail.abc.mysever.com to mail.def.myserver.com. It has simply moved to a different subnet. As expected, I updated the server name to mail.def.myserver.com under the account server settings and restarted Thunderbird. When I try an open the mail folder, I'm getting "Could not connect to mail.abc.myserver.com". Is there a connection cache somewhere that needs to be deleted?

Chosen solution

Something appears to have timed out. After 30 minutes or so I was prompted for the password and all is well.

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KevinC
KevinC Question owner

ps. Tried removing the saved account information under the security panel too - no change

KevinC
KevinC Question owner

Chosen Solution

Something appears to have timed out. After 30 minutes or so I was prompted for the password and all is well.