Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi ! - "special caracters/tab/enter" ... SENT: "äööäöläpüpoi dsdfs df.s,dmg#ää#l" / changes to INBOX: "?????l?p?poi dsdfs df.s,dmg#??#l" - why ?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

kundi_no_one_else
kundi_no_one_else

hello ! - I don't know - but since a short time (maybe the last automatic thunderbird update) it is not really possible to use the program any more - as all my emails - that I respond are getting questionmarks in the place of "tab/ enter/ or special caracters - that makes my emails "unreadable". I already have tried to change the text encoding from western or unicode - but does not really help ? - I can not remember that I had this problem already before - and I am using thunderbird since more than 5 years. can someone please help me ?

thanks a lot !!!!

hello ! - I don't know - but since a short time (maybe the last automatic thunderbird update) it is not really possible to use the program any more - as all my emails - that I respond are getting questionmarks in the place of "tab/ enter/ or special caracters - that makes my emails "unreadable". I already have tried to change the text encoding from western or unicode - but does not really help ? - I can not remember that I had this problem already before - and I am using thunderbird since more than 5 years. can someone please help me ? thanks a lot !!!!
Attached screenshots

Chosen solution

Hello kundi_no_one_ else,

That must be pretty frustrating .....

Would you try this please :
Go to the Configuration Editor (Tools, Options, Advanced, General, Config Editor).
Scroll down to mail.strictly_mime
Click on it and change it from "false" to true.
That should do the trick ….. (fingers crossed).

https://support.mozilla.org/en-US/kb/config-editor

Read this answer in context 👍 1

All Replies (4)

kundi_no_one_else
kundi_no_one_else Question owner

Hi - it's me again.

- some more details. - also correct sent emails from others, now look like that:

"Damit Sie auch f??r das zweite Ger??t eine Pr??mie"

or

" ?

Have you ever experienced something like this?

?

Atenciosamente / Saludos / Mit freundlichen Gr??en / Best Regards

" thanks again !

McCoy
McCoy

Chosen Solution

Hello kundi_no_one_ else,

That must be pretty frustrating .....

Would you try this please :
Go to the Configuration Editor (Tools, Options, Advanced, General, Config Editor).
Scroll down to mail.strictly_mime
Click on it and change it from "false" to true.
That should do the trick ….. (fingers crossed).

https://support.mozilla.org/en-US/kb/config-editor

kundi_no_one_else
kundi_no_one_else Question owner

Hello ! Thanks a lot McCoy ! it worked ! - finally I can respond emails again - without being afraid sending "??!?!?!XX?!" ;-)

thanks a lot ! - great job !

McCoy
McCoy

My pleasure - I'm so glad that everything is back to normal !